We are your Trusted Friend and we take this title seriously. To help maintain our high quality standards and your security, Trusted Friend screens all our applicants and hires only the best candidates. To do this we use a structured application and interviewing process. Successful candidates are then police and reference checked.
Every employee is thoroughly trained in our cleaning techniques through both information and practical sessions. At all times, in each and every home, your cleaner will work with an experienced head cleaner who inspects their work to assure excellent cleaning quality and that your requests are performed to your expectations.
Our training and working practices are designed to ensure that we comply with all applicable health and safety regulations.
Trusted Friend listens – and we follow through.
Your cleaning team is supported with efficient, organised, written communications from the Trusted Friend office. In addition, all clients are issued with a cleaning diary which allows them and their cleaning team to communicate special requests and issues. This diary is regularly checked personally by our Director to monitor the relationship our staff have with our clients.
We endeavour to provide the same cleaning team where appropriate or requested. This may not always be possible due to holidays and absences, however teamworking ensures you will always have a cleaner present who is familiar with your home and cleaning needs.
We continually seek and appreciate feedback from you and we are only a phone call away on
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